JPMorgan Chase Bank Student Loan Phone Number: Your Ultimate Guide
Introduction
Hey readers, welcome to our comprehensive guide on how to reach JPMorgan Chase Bank’s student loan department. Whether you’re having trouble making payments, need to adjust your due date, or just have a general question, we’ve got you covered. In this article, we’ll provide you with all the relevant phone numbers, hours of operation, and tips for getting the help you need quickly and efficiently.
Contact Information
General Student Loan Inquiries
For general inquiries about your student loan account, including balance information, payment history, and repayment options, you can call:
- 1-800-933-2154
Monday-Friday: 7:00 AM – 9:00 PM ET
Saturday: 9:00 AM – 5:00 PM ET
Payment Inquiries
If you have questions about making a payment or need assistance with a payment arrangement, call:
- 1-800-422-4060
Monday-Friday: 8:00 AM – 8:00 PM ET
Saturday: 9:00 AM – 5:00 PM ET
Customer Service
For all other customer service inquiries, such as reporting lost or stolen checks, disputing charges, or opening a new account, call:
- 1-800-935-9935
24 hours a day, 7 days a week
Student Loan Assistance Programs
In addition to the general contact information, JPMorgan Chase Bank also offers a variety of assistance programs for student loan borrowers who are experiencing financial hardship.
Forbearance and Deferment
If you’re having trouble making payments on your student loan, you may be eligible for forbearance or deferment. This can temporarily pause your payments or reduce your monthly payment amount. To learn more, call:
- 1-800-933-2154
Loan Consolidation
If you have multiple student loans, you may be able to consolidate them into a single loan with a lower interest rate. This can simplify your monthly payments and potentially save you money. To inquire about loan consolidation, call:
- 1-800-422-4060
Loan Forgiveness
In some cases, you may be eligible for student loan forgiveness. This means that the balance on your student loan will be forgiven, and you will no longer be responsible for paying it back. To learn more about loan forgiveness options, call:
- 1-800-933-2154
Table of Student Loan Contact Information
For your convenience, we’ve summarized the contact information discussed in this article in the table below:
| Phone Number | Department | Hours of Operation |
|---|---|---|
| 1-800-933-2154 | General Student Loan Inquiries | Monday-Friday: 7:00 AM – 9:00 PM ET |
| 1-800-422-4060 | Payment Inquiries | Monday-Friday: 8:00 AM – 8:00 PM ET |
| 1-800-935-9935 | Customer Service | 24 hours a day, 7 days a week |
| 1-800-933-2154 | Forbearance and Deferment | Monday-Friday: 7:00 AM – 9:00 PM ET |
| 1-800-422-4060 | Loan Consolidation | Monday-Friday: 8:00 AM – 8:00 PM ET |
| 1-800-933-2154 | Loan Forgiveness | Monday-Friday: 7:00 AM – 9:00 PM ET |
Conclusion
We hope this article has provided you with all the information you need to contact JPMorgan Chase Bank’s student loan department. Whether you’re just starting out with your student loans or you’re looking for assistance with an existing loan, don’t hesitate to reach out to the bank’s customer service team. They’re here to help you navigate the process and ensure that you understand your options.
While you’re here, feel free to check out our other articles on student loans, personal finance, and more. We’re dedicated to providing our readers with the information they need to make informed financial decisions and achieve their financial goals.
FAQ about JP Morgan Chase Bank Student Loan Phone Number
1. What is the JP Morgan Chase Bank student loan phone number?
- Answer: 1-800-425-9890
2. What hours can I call the JP Morgan Chase Bank student loan phone number?
- Answer: Monday – Friday: 7:00 AM – 9:00 PM CST, Saturday: 8:00 AM – 5:00 PM CST
3. What information will I need to provide when I call the JP Morgan Chase Bank student loan phone number?
- Answer: You will need to provide your name, address, phone number, and Social Security number.
4. What can I do when I call the JP Morgan Chase Bank student loan phone number?
- Answer: You can:
- Make a payment
- Check your balance
- Set up a payment plan
- Get information about your loan
5. What if I have a question that is not answered by the JP Morgan Chase Bank student loan phone number?
- Answer: You can visit the JP Morgan Chase Bank website or send a secure message through your online account.
6. How do I make a payment on my JP Morgan Chase Bank student loan?
- Answer: You can make a payment online, by phone, or by mail.
7. How do I set up a payment plan for my JP Morgan Chase Bank student loan?
- Answer: You can set up a payment plan online or by phone.
8. How do I get information about my JP Morgan Chase Bank student loan?
- Answer: You can get information about your loan online or by phone.
9. What is the JP Morgan Chase Bank student loan website?
- Answer: www.chase.com/student-loans